1-505-289-0522

Start a business/dispensary off right with our support. Contact us today. Contact Us

Biotrack's #1 Recommended Hardware & Support Solution Provider!

Our techs are on call 24x7 - 365 to ensure dispensaries are provided I.T. Support from Seed to Sale.

Managed IT Services On Call 24x7 - 365 Get our entire staff of dedicated IT support technicians for less than the price of a dedicated employee on payroll. Our managed IT solutions provides; monitored enterprise level antivirus, anti-malware, threat detection and health monitoring. On call Support, AM, PM or Holiday's we're there!

Seed 2 Sale Software Support Support ASAP Biotrack, Cova, Dutchie, MJ Freeway the list goes on and we support them all! If they're support team isn't cutting it, we can help asap! Our Technicians also can loop in our affiliates at any Seed 2 Sale Software company to get issues resolved ASAP!

Security & Surveillance Instant Accessibility Get CCD Compliant and Commercial Grade Security/Surveillance Systems! Daedalus Teks partners not just with Hikvision but Vitek to ensure any investment is secure! We also offer magnetic locks, alarms and more. Contact us to schedule a quote and walk through!

Dispensary Hardware Cultivation, Dispensary, Manufacturer Daedalus teks can tailor hardware packages to suit any companies needs. We carry everything including but not limited to; Computer systems, Cash Registers, Point of Sales systems, Scales, Handscanners, Reciept Printers and more!

Our Services

Apple Repair

Have a bad Apple? Perhaps a broken screen? Or maybe it's just running slow. Our technicians can help with any Apple product. Have an Apple that won't accept the new OS? Install Windows instead of throwing it away and have a backup computer!

In Home/Business

Don't want to deal with those pesky wires? To many peripherals to disconnect? Or maybe you just don't want to carry around a computer. No worries, our technicians offer onsite support in your home or business!

PC/Windows Repair

Have a custom built computer that needs service? Our technicians are experienced with all versions of Windows including Server! Call today for support!

Network Support

Missing network drops in an office? Our staff can help! Need help segregating networks, data shares and assistance with weak WiFi signals? We have you covered! Our technicians can handle network deployments, repairs, security checks and even custom firewalls!

Server Support

Daedalus teks can assist in any server environment. From a new fresh server deployment to an existing domain server. We can assist with Active Directory mananagement, workstaton administration and so much more!

Website Design

Our staff can help design a website to suit your needs and include a content management system that allows clients to update their own sites! We also offer; domain registration, eCommerce site setup, email hosting, SEO management, website hosting and so much more!

About Our Company

Daedalus teks has been providing IT Support services for businesses in the Albuquerque area for the past 10 years. Recently, our staff has opened a public retail location at 4011 Menaul Blvd. NE in Albuquerque, NM to provide the same quality service to the public!.

Finally, any one can get the IT support they deserve. Daedalus Teks offers; Computer Repair, Custom PC Builds, Data Recovery, Laptop Repair, Password removal, Network Support, Server Manangment/Support and even Web Design! Our staff are technicians that have worked for the most popular PC repair shops in town! So come on in and let us help you with any of your IT needs!

Client Testimonials

Dave Turner Organtica Management Group Cesar is my go to guy for all things IT related. He is direct, dependable, knowledgeable, and cost effective. Five Star customer service too!

Brooke D. Natural RX Nothing but quality service coming from Cesar and his company. He helped me set up my remote connect so that I can work from where ever I need. He's always just a call away when my company needs him. Very Thankful for them.

Chris Cecil ABQ Back Neck and Pain Center They have done a great job for me. "All our patient data wasn't viewable after our system crashed, their techs helped recover everything as quick as possible and upgrade everything they could". I recommend them highly..

Cory F. Comfort Dental Cesar has been our Tech Support for about the past two weeks and everything has worked great! He is very knowledgeable and takes the time to explain what work is needed and how it has been fixed. He is always very personable and has taken the time to help us update our computers to make our office run more efficiently. I recommend him to any company or anybody who needs assistance with there computer, website, network and camera systems.

Details: Category: Daedalus Info

Computer Repair Services


Need a Computer Repaired? Gaming Enthusiast that needs help installing an upgrade? We can help! Any Brand or Model we can fix I.T. Call Today	We fix Laptops too! From Broken Screens, Keyboard, Touch-pad or just giving it a tune up to speed it up. We can help! Get a Quote	Need help at a Business or In-Home? We offer on-site service at an hourly rate so we can fix I.T. all! Schedule an Onsite	On Vacation? In a different Country or State? We can still help! Remotely our techs will connect and fix I.T. Download Remote Tools

1. How can I contact a technician to review my business?

Individuals can also request contact from a technician by; calling in, emailing us, opening a support ticket or visiting our location at 4011 Menaul Blvd. NE in Albuquerque, NM or give us a Call.

2. What will a technician tell me about my businesses I.T. practices?

During our technicians first consultation visit they will provide an assesement on the following; backup plans, disaster recovery pre-cautions, network security, server health check, system security and system stability.

3. How often would you suggest having techncians onsite or perform maintenance?

Our technicians recommend at the very least to have a system checked every 3 to 6 months. When it comes to business and office, we recommend weekly health checks and monthly onsite maintenance. Daedalus Offers a Service Level Agreement for all clients who need periodic maintenance and repair at a cost effective price.

4. Do I have to be local to the New Mexico area to use all of your services?

Abosolutely not. We can provide service to any client, anywhere on the globe as long as there is an active internet connection present. Our remote support software allows users to chat with our technicians and request service from anywhere in the world on any system.

5. Do I need an appointment?

Abosolutely not. We are located on Menaul, in Albuquerque New Mexico in between Organtica and Rustic Furniture.

Learn More About Us

Let us help you make you make your business a success

Our staff can provide services to help any business succeed in the digital world. Daedalus Teks can provide businesses with; data backup & mangement, inventory and sales systems, network deployment, server deployment, search engine optimization (bing, duckduckgo, google and even yahoo), technical support, third party software support and web design!

Cloud Solutions Cloud solutions availble.

Customer Support Is a; call, chat, email or text away.

Onsite Service At home or at work, we can help.

Custom Support For 3rd party applications (MS Office, Quickbooks, Biotrack and etc).

Successful Starts 523

Clients Helped 213

Projects Completed 587

Hours of Work 4715

Setup Daedalus Remote Software

This article will explain how to install our remote support software. Our software can be downloaded via any internet browser including but not limited to; Chrome, Firefox, Internet Explorer and Safari. Remember, our software is compatible with both PC and Mac systems. Software requirements are listed on the right.	Software Requirements: 2 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor* 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit) 4 GB available hard disk space (32-bit) or 4 GB (64-bit) DirectX 9 graphics device with WDDM 1.0 or higher driver. Compatible with Mac and Windows systems.
	First visit http://www.abqremotesupport.com Once the pages loads it will look like the image on the left. Be sure to use the latest browser version to ensure minimal problems.
Once the page has loaded, the download will automatically start or a dialog box will prompt you to decide if you would like to run or save the installation for this software. Internet explorer will allow users to run the installer without saving it; Chrome/Firefox will save the installer to the "Download" area on the specified machine.
	Once the download has finished, a prompt will be displayed. Click next to start the Daedalus Teks remote support software installation. Be sure the "Show advanced settings" is not check marked.
The next dialog box will inquire if the software will be used for; personal, company or for both purposes. Select both, and click next.
	The next screen is a standard User License Agreement. Feel free to read the agreement, once done click next to continue the installation.
The next dialog box will inform you that "Attended Access" is being setup. Click next and the final step of the installation will appear.
	The final step of the installation will be to name the computer and configure a password for access. Computer Name: Please name the computer a combination of the; Company name, Type of system (Desktop, Laptop or Tablet) and a Terminal Number to identify the systems if several require support. Example: If the system was a Microsoft Company Desktop, the Computer name would be "MIC-DT-1". This name is determined by abbreviating Microsoft, Desktop and assigning the #1 as the terminal. (Please be sure to mark the system Terminal 1, this will allow users to inform which Terminal the technician needs to provide support to.) Password: The assigned technician to the; Service Case, Service Level Agreement or Inquiry will inform you what to configure the password to.

Avast Business AntiVirus

We offer business class antivirus through Avast. We can update and remove virus' in real time and schedule weekly, daily, or monthly scans.

Great for business and home use
Installation via remote connection

Set up Custom Daily, Weekly, Or Monthly Scans
With our dashboard we can resolve issues from anywhere in real time

Buy Now & Get Free Installation!

Website Domains, Hosting & Products


Starting a Business? Need a Domain & Hosting but don't want to deal with Big Box Companies like GoDaddy? We can help! With over 100+ Domain suffixes you can pick domains with .lawyer or .shop Get a Domain	Want to build a website in a matter of minutes? Weebly can help! As easy as; buy, pick a template, customize and launch! DIY Website	Need the power of Google to work for you!? Workspace lets you collaborate seamlessly & provides all of Googles tools at your fingertips! Google Workspace	Get your business noticed online! We provide all the tools and resources to help make your online store successful. With Combo deals get everything you need at once! Shop Combo Deals

Managed Service Provider Support

SLA! Business & Dispensary I.T Support
On Call 24 x 7 - 365


Starting a Business? Need a great I.T. without the overhead? We offer SLA Retainer Services! For less than 1 Technician on payroll per location, you can get the entire Daedalus Teks team on call 24-7 x 365, Learn More	The Cannabis Industry is growing exponentially daily. Starting a; Cultivation, Dispensary or Vertical Cannabis Business can be stressful enough! Our team can help ensure everything I.T. related is covered, from Hardware to Software and even Provide support when Biotrack can't. Call Now	With an SLA there's no need to freak out, submit a ticket or contact the assigned technician and we'll fix I.T. asap! 24x7-365 literally means anytime, anywhere our techs will be available to help as quick as possible. Just let us get our systems booted or arrive onsite ;). Call a Tech	Get perks with an SLA retainer! So many perks, so little space! Discounts on hardware purchased from us, routine onsite visits, On Call Onsite/Remote Support and a Ticket System to document everything we fix! Plus we deal with the companies/people you don't want to deal with. Saving time & Money. Sign Up Today

Our Location

Daedalus Teks is conveniently located on Menaul, right next door to Organtica. Our normal business hours are; Mon - Fri: 9:30A.M - 5:30P.M & weekends are onsite appointment day's only.

Contact Us Today

Daedalus Teks 4011 Menaul Blvd. NE
Albuquerque, NM 87110
USA 505-289-0522

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