Start a business/dispensary off right with our support. Contact us today. Contact Us
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Biotrack's #1 Recommended Hardware & Support Solution Provider!

Our techs are on call 24x7 - 365 to ensure dispensaries are provided I.T. Support from Seed to Sale.
Managed IT Services On Call 24x7 - 365 Get our entire staff of dedicated IT support technicians for less than the price of a dedicated employee on payroll. Our managed IT solutions provides; monitored enterprise level antivirus, anti-malware, threat detection and health monitoring. On call Support, AM, PM or Holiday's we're there!
Seed 2 Sale Software Support Support ASAP Biotrack, Cova, Dutchie, MJ Freeway the list goes on and we support them all! If they're support team isn't cutting it, we can help asap! Our Technicians also can loop in our affiliates at any Seed 2 Sale Software company to get issues resolved ASAP!
Security & Surveillance Instant Accessibility Get CCD Compliant and Commercial Grade Security/Surveillance Systems! Daedalus Teks partners not just with Hikvision but Vitek to ensure any investment is secure! We also offer magnetic locks, alarms and more. Contact us to schedule a quote and walk through!
Dispensary Hardware Cultivation, Dispensary, Manufacturer Daedalus teks can tailor hardware packages to suit any companies needs. We carry everything including but not limited to; Computer systems, Cash Registers, Point of Sales systems, Scales, Handscanners, Reciept Printers and more!

Our Services

Apple Repair

Have a bad Apple? Perhaps a broken screen? Or maybe it's just running slow. Our technicians can help with any Apple product. Have an Apple that won't accept the new OS? Install Windows instead of throwing it away and have a backup computer!

In Home/Business

Don't want to deal with those pesky wires? To many peripherals to disconnect? Or maybe you just don't want to carry around a computer. No worries, our technicians offer onsite support in your home or business!

PC/Windows Repair

Have a custom built computer that needs service? Our technicians are experienced with all versions of Windows including Server! Call today for support!

Network Support

Missing network drops in an office? Our staff can help! Need help segregating networks, data shares and assistance with weak WiFi signals? We have you covered! Our technicians can handle network deployments, repairs, security checks and even custom firewalls!

Server Support

Daedalus teks can assist in any server environment. From a new fresh server deployment to an existing domain server. We can assist with Active Directory mananagement, workstaton administration and so much more!

Website Design

Our staff can help design a website to suit your needs and include a content management system that allows clients to update their own sites! We also offer; domain registration, eCommerce site setup, email hosting, SEO management, website hosting and so much more!

About Our Company

Daedalus teks has been providing IT Support services for businesses in the Albuquerque area for the past 10 years. Recently, our staff has opened a public retail location at 4011 Menaul Blvd. NE in Albuquerque, NM to provide the same quality service to the public!.

Finally, any one can get the IT support they deserve. Daedalus Teks offers; Computer Repair, Custom PC Builds, Data Recovery, Laptop Repair, Password removal, Network Support, Server Manangment/Support and even Web Design! Our staff are technicians that have worked for the most popular PC repair shops in town! So come on in and let us help you with any of your IT needs!

Client Testimonials

Dave Turner Organtica Management Group Cesar is my go to guy for all things IT related. He is direct, dependable, knowledgeable, and cost effective. Five Star customer service too!
Brooke D. Natural RX Nothing but quality service coming from Cesar and his company. He helped me set up my remote connect so that I can work from where ever I need. He's always just a call away when my company needs him. Very Thankful for them.
Chris Cecil ABQ Back Neck and Pain Center They have done a great job for me. "All our patient data wasn't viewable after our system crashed, their techs helped recover everything as quick as possible and upgrade everything they could". I recommend them highly..
Cory F. Comfort Dental Cesar has been our Tech Support for about the past two weeks and everything has worked great! He is very knowledgeable and takes the time to explain what work is needed and how it has been fixed. He is always very personable and has taken the time to help us update our computers to make our office run more efficiently. I recommend him to any company or anybody who needs assistance with there computer, website, network and camera systems.

Need deployment ASAP!? Can’t close down to transition? Call Daedalus teks! BioTrackTHC’s top Implementation Partner for Dispensary, Cultivation, and Manufacturing. Daedalus Teks provides everything including but not limited to; Point of sale terminals, servers, scales, receipt printers, Hand Scanners, ID Scanners and can also fully configure networks. They also offer “State of the Art” security systems and access control in affiliation with HikVision. With over 6 years of experience and collaboration with the team at BiotrackTHC, they understand the Hardware, Software and Network integration to ensure a smooth and successful deployment. One of their top technicians will be on-site during the entire implementation process to guarantee seamless integration of your new BioTrackTHC Platform. From the BiotrackTHC; quote, purchase, hardware deployment, to training and finally launch. Daedalus teks has you covered! They also offer a Service Level Agreement to be on call 24 x 7 – 365 for a monthly retainer. Truly a one stop shop for a new or upcoming dispensary with deployment as quick as a few days!


Get all the help and tools you need to grow your business TODAY. With our partner BiotrackTHC you'll receive seamless and comprehensive cannabis software integration with
every state system and every license type. We at Daedalus Teks will provide you with the necessary top of the line computer systems and support from our professionally trained
technicians that will be with you every step of the way. This long awaited partnership will deliver great results to your business needs as well as 24/7 support from both teams.

 

Established in 2010, BioTrack aims to bring cannabis out of prohibition through transparency, accountability, and scalable growth.  As pioneers of seed-to-sale tracking for both business management and government oversight software, the BioTrack team has the professional experience necessary to navigate regulations and enforce compliance across any regulated landscape.

BioTrack’s comprehensive product suite increases transparency and accountability by monitoring key data points during cultivation, harvest, extraction, packaging, transport, and dispensing. In 2013 BioTrack successfully implemented the Washington State Traceability System, the world’s first real-time cannabis seed-to-sale traceability program.

Since then, BioTrack has won additional state contracts in Delaware, New Mexico, Illinois, New York and Hawaii, and has been selected as the winner apparent for the government contract in Puerto Rico. In addition, the company has over 2,000 locations using their commercial software and has processed over $20 billion in sales. Headquartered in sunny Ft. Lauderdale, FL, BioTrack also operates satellite offices in Denver, CO, Olympia, WA, Honolulu, HI, and San Juan, Puerto Rico, increasing their national presence and providing them with the industry insights needed to continue upgrading their software as the cannabis industry evolves.

In 2018, BioTrack officially merged with publicly-traded, Helix TCS, Inc. and is traded on the OTCQB: HLIX.  Helix TCS provides Technology, Compliance, and Security solutions to the regulated cannabis industry.

With our top of the line support and technical services, the Daedalus family offers only the best to its customers. We have been providing IT support to the Albuquerque area for 5+ years to both businesses and families alike.

24 Hour Support From BiotrackTHC & Daedalus Teks


We accept all major credit cards. No hidden fees.

BioTrack Support Hourly
$149.99/per hour
With Support Ticket
Documentation

Remotely and/or By Phone.
Experienced & Trained technicians.
Affiliated with Direct BiotrackTHC.
 Our teams are standing by to support you whenever you need it.
M-F
8AM - 5:30PM
Client References available!
BioTrack &
I.T Support SLA (Basic)
Starts at $999.99
Support for the entire business location on call.*
CONTACT BY; E-MAIL, PHONE, TEXT OR REMOTE TOOLS!
Great for New Dispos!
On call assistance.
Monthly, Quarterly and Bi-annually or Yearly Agreements Available!
Support from an assigned technician 24/7 x 365 day a year. (Yearly SLA Required)
Weekly Maintenance Performed w/ Routine Onsite Visits
Peripheral support. (Printers, Scanners & Other Hardware)
Requires 60 Day notice to cancel

All Plans Include


  • Top of the line computer systems
  • 24/7 support from BiotrackTHC and Daedalus Teks
  • Three year warranty
  • Trained Daedalus technicians just a phone call away
  • *Money-back guarantee

Learn More About Us

Let us help you make you make your business a success
Our staff can provide services to help any business succeed in the digital world. Daedalus Teks can provide businesses with; data backup & mangement, inventory and sales systems, network deployment, server deployment, search engine optimization (bing, duckduckgo, google and even yahoo), technical support, third party software support and web design!


Cloud Solutions Cloud solutions availble.
Customer Support Is a; call, chat, email or text away.
Onsite Service At home or at work, we can help.
Custom Support For 3rd party applications (MS Office, Quickbooks, Biotrack and etc).
Successful Starts 523
Clients Helped 213
Projects Completed 587
Hours of Work 4715

Computer Repair Services

Computer Repair Services

Need a Computer Repaired? Gaming Enthusiast that needs help installing an upgrade? We can help! Any Brand or Model we can fix I.T.
Call Today
We fix Laptops too! From Broken Screens, Keyboard, Touch-pad or just giving it a tune up to speed it up. We can help!
Get a Quote
Need help at a Business or In-Home? We offer on-site service at an hourly rate so we can fix I.T. all!
Schedule an Onsite
On Vacation? In a different Country or State? We can still help! Remotely our techs will connect and fix I.T.
Download Remote Tools

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Register Your Product

You can find all your Serial Numbers and Model Numbers on the Boxes Provided for each product. Remember, keep original boxes in case manufactures require them for RMA's.

Certain Manufactures do not require you to register your product you bought from them. They will just ask for some information about the product. Others require you to register your product with them so they can keep track of your product information and profile. Here is a list of the manufactures that you need to register your product with.
MSI From Video Cards, Monitors, Keyboard + Mouse, Laptops, and Motherboards. MSI creates a ton of products. Make sure to register yours today to get their warranty. Register Here
Gigabyte Popular for their Motherboards and Video Cards, they offer warranty on their products if you create a profile and register online. Register Here

Western Digital Specializing in Storage, Western Digital creates reliable HDD, 2.5" SSD, and M.2 SSD. They create all types of storage to fit any need. Register your product today and have 1 less thing to worry about! Register Here
Silicone Power Specializing in Storage, Silicone Power creates affordable 2.5" SSD, and M.2 SSD. Register your product today and have 1 less thing to worry about! Register Here
Asus Similar to MSI, ASUS makes a little bit of everything. Monitors, Laptops, Motherboards, Video Cards, and cases to name a few. Make sure you get your product registered to get better protection from them. Register Here


ADATA Specializing in Storage, ADATA creates affordable 2.5" SSD, and M.2 SSD. Register your product today and have 1 less thing to worry about! Register Here
Intel Makers of very popular cpu's.
They don't require you to register your product for warranty services. As long as you have some information they can help you out. If you need help starting a claim start here.
Start Here
AMD Makers of very popular cpu's.
They don't require you to register your product for warranty services. As long as you have some information they can help you out. If you need help starting a claim start here.
Start Here


EVGA EVGA makes a few products, but they make them very well. The most popular items are video cards, motherboards, and power supplies. Get your warranty started and product registered today! Register Here
Thermaltake Much Like ASUS and MSI, Thermaltake makes a little bit of everything as well. Get your product registered for warranty today! Register Here
CoolerMaster Offering Power Supplies, Cases, and cooling. Coolermaster has great products for the price and do offer a warranty if you register your product. Register Here
G Skill Offering a few products; RAM, Power Supplies, and Cases are a few of the popular products. Register Here
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Website Domains, Hosting & Products

Website Domains, Hosting & Products

Starting a Business? Need a Domain & Hosting but don't want to deal with Big Box Companies like GoDaddy? We can help! With over 100+ Domain suffixes you can pick domains with .lawyer or .shop
Get a Domain
Want to build a website in a matter of minutes? Weebly can help! As easy as; buy, pick a template, customize and launch!
DIY Website
Need the power of Google to work for you!? Workspace lets you collaborate seamlessly & provides all of Googles tools at your fingertips!
Google Workspace 
Get your business noticed online! We provide all the tools and resources to help make your online store successful. With Combo deals get everything you need at once!
Shop Combo Deals

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Computer Systems & Hardware

Computer Systems & Hardware:




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Read More

Our Location

Daedalus Teks is conveniently located on Menaul, right next door to Organtica. Our normal business hours are; Mon - Fri: 9:30A.M - 5:30P.M & weekends are onsite appointment day's only.

Contact Us Today
Daedalus Teks 4011 Menaul Blvd. NE
Albuquerque, NM 87110
USA 505-289-0522